Help & FAQ
Last updated: 2025-05-14
Welcome to the LoungeForFans
Help Center! Below you'll find answers to the most frequently asked questions about our platform — whether you're a creator or a fan.
1. General
What is LoungeForFans?
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- LoungeForFans is a subscription-based platform that allows creators to share exclusive content with their fans. Fans can support creators through monthly subscriptions, tips, and paid private content.
- Who can use LoungeForFans?
- Anyone who is at least 18 years old and has a valid government-issued ID can join the platform as a fan or content creator.
2. Accounts & Security
Is it free to create an account?
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- Yes. Creating an account is 100% free for both fans and creators. Fans only pay when they choose to subscribe to a creator.
- Can I have multiple accounts?
- No. Each user is allowed one account. Multiple accounts may lead to account suspension.
- How do I reset my password?
- Go to the login page and click on "Forgot password?" You'll receive an email with instructions to reset your password.
- How do I delete my account?
- You can delete your account from your profile settings. Please note that this action is permanent and cannot be undone.
3. For Creators
How do I become a creator?
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- After registering, go to "Become a Creator" in your account settings. You'll be asked to verify your identity and submit your payment and tax details.
- What is the platform fee?
- LoungeForFans takes a 15% commission, meaning you keep 85% of your earnings.
- What payout methods are available?
- We currently offer payouts via SEPA bank transfer and Revolut Business. The minimum withdrawal amount is €100, and payouts are processed within 1–3 business days.
- When will I receive my funds?
- Once your balance reaches the payout threshold, you can request a withdrawal. Payments are processed in 1–3 business days depending on the selected method.
4. For Fans
How do subscriptions work?
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- Subscriptions are monthly and auto-renew unless canceled. You gain access to all exclusive content from a creator once subscribed.
- Can I send tips or request custom content?
- Yes! You can send tips at any time or request personalized content via private message (if the creator has this feature enabled).
- What payment methods are accepted?
- We currently accept credit/debit cards (Visa/MasterCard). Support for PayPal and cryptocurrency is coming soon, depending on your region.
5. Content & Guidelines
What kind of content is allowed?
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- LoungeForFans allows adult, artistic, and educational content, as long as it complies with our Terms of Service. All creators must follow applicable laws, especially regarding consent and copyright.
- Is the content protected?
- Yes. All content is protected under copyright law. Downloading, redistributing, or screen recording content is strictly prohibited without the creator's permission.
6. Support & Contact
How can I contact LoungeForFans support?
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- You can reach us via email at support@loungeforfans.com or through the contact form available in your account dashboard.
- How do I report abuse or a problem?
- Use the "Report" button available on profiles and posts, or contact us directly via the Support section in your account.